For electronic kits purchased from Tronixlabs - we offer our "Sorry John, it doesn't work!" service** which helps you resuscitate kits from the dead. If you build a kit and to the best of your efforts you can't get it to work, you can post it to us and we'll do our best to fix it for you.
The cost to you is postage in both directions and the cost for any parts required for the repair. This may involve a turn-around time of seven to ten working days. If we feel that the kit is beyond repair we will post it back to you at no charge. However you need to have a go - don't send us a half-completed kit or just mash it to bits to score a free assemble or fix. To enquire about this service please email email@example.com.
We also offer a kit assembly service - please email firstname.lastname@example.org with the kit you're interested in and your delivery postcode. So what are you waiting for? Get busy and make! And if there's something you need but can't find - contact us.